Terms of Service

Effective Date: January 1, 2026
Last Updated: October 2026
Contracting Party: PT Aksi Cethokaryo Bersama

Please review these Terms of Service ("Terms") carefully before using the websites, digital storefronts, and client portals operated by PT Aksi Cethokaryo Bersama ("Cethokaryo", "we", "us", or "our").

By accessing or purchasing from Cethokaryo, you agree to be bound by these Terms. If you disagree with any part of these terms, you must discontinue use of our platforms immediately.

1. Services & Engagement Models

Cethokaryo operates as a digital engineering agency and creative software house providing:

Bespoke Software & Web Engineering: Custom design, development, and system integration governed by individual Statements of Work (SOW) or master service agreements.
Digital Storefront (Shop): Downloadable design kits, codebase templates, and architectural boilerplates.
Events & Conferences: In-person and virtual summits, workshops, and symposiums with digital ticketing.

2. User Accounts & Security

You must provide accurate, current, and complete information when registering an account.
You are responsible for safeguarding your credentials. We strongly recommend enabling Two-Factor Authentication (2FA) in your Console profile.
You must notify us immediately of any unauthorized access or breach of security.

3. Payments, Pricing & Currencies

Currencies: Prices across our store and events are listed in Indonesian Rupiah (IDR) or United States Dollars (USD) as marked.
Payment Processing: Transactions are securely processed through Xendit. By placing an order, you authorize Xendit to charge your selected payment method (Virtual Account, QRIS, Credit Card, or E-Wallet).
Invoices: Formal tax receipts and electronic invoices are issued upon successful payment settlement.

4. Digital Goods & Refund Policy

Digital Downloads: Due to the intangible nature of digital software templates and source code, all digital asset purchases are final and non-refundable once download links are generated.
Event Tickets: Event tickets are non-refundable unless an event is officially canceled by Cethokaryo. Tickets may be transferred to another attendee up to 48 hours prior to event commencement.
Agency Retainers: Client agency service refunds are strictly subject to the dispute resolution clauses outlined in each project's Statement of Work.

5. Intellectual Property Rights

Agency Work: Unless specified otherwise in a signed client contract, intellectual property developed for clients transfers upon receipt of full and final payment.
Digital Store Products: Purchase of digital templates grants a single-user, non-exclusive commercial license. Redistribution, resale, or sublicensing of our source files is strictly prohibited.
Trademarks: "Cethokaryo", the Cethokaryo logo, and related marks are proprietary trademarks of PT Aksi Cethokaryo Bersama.

6. Limitation of Liability

To the maximum extent permitted by applicable Indonesian law, Cethokaryo shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to or inability to use our services, server downtime, or unauthorized access to our servers.

7. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the Republic of Indonesia. Any dispute arising from these Terms shall be settled primarily through amicable consultation, and if unresolved, through the jurisdiction of the District Court of Yogyakarta.

8. Inquiries & Contact Information

For legal inquiries, contract clarifications, or merchant terms questions, contact our corporate legal desk:

Corporate Legal Desk — PT Aksi Cethokaryo Bersama
Jl. Mangkubumi No. 12, Gowongan, Jetis, Yogyakarta 55233, Indonesia
Email: legal@cethokaryo.com | Website: cethokaryo.com